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Being Gold Class® not only differentiates your shop from the competition, but also provides a variety of benefits for your shop, including:

Access to the Repairability Technical Support® Portal
A dedicated I-CAR support representative
Access to marketing collateral to promote Gold Class status
Customized training plan to maintain Gold Class recognition
Option to purchase unlimited training subscription


In this free download, you’ll see why independent jobbers are choosing Epicor® Eagle® Small Store Edition, a highly affordable and convenient new cloud-based business management system. Learn how you can easily transition to a powerful, modern store management solution designed to attract more shop accounts, increase customer loyalty, reduce operating costs, and maximize profitability.

Global Finishing Solutions

In this free download, discover the steps your shop should take to select a paint booth that will improve quality and maximize efficiency — and ultimately lead to increased profit.

Derive Systems

In this free success story, discover how a large commercial fleet improved their fuel efficiency through innovative vehicle software upgrades. These upgrades reduced the fleet’s fuel consumption, reduced emissions, and reduced how much they were spending on fuel


For I-CAR® CEO and President John Van Alstyne, the current state of the collision auto industry is clear. In this white paper you’ll learn how an In-Shop Knowledge Assessment.

How Your Shop Can Improve Technician Efficiency and Get Trucks Back on the Road Faster

Mitchell 1’s TruckSeries software helps increase productivity and saves time and money for everyone involved in the repair process: the technician, the shop manager or owner, and the customer.

How to Accelerate Profits Through a Slowdown

By instituting 3 Simple Rules, plus a customer retention plan, dealerships can dramatically increase Service and Parts Gross Profits at a critical time when front-end sales are slowing down. A dealership averaging 500 Customer Pay Repair Orders (CPRO) per month can increase Service Gross Profits by hundreds of thousands of dollars a year. Examples and figures are given that demonstrate how to achieve a $690K+ profit improvement over a 12 month period.

Dealership Marketing Programs that are Working Today

Agencies See What Works Best at the Dealership Level. See the marketing trends on a larger scale than individual dealerships do. This is your chance to get the perspective of an agency.

Top Five Maintenance Practices for Modern Small and Medium Fleets

Odds are, the structure of your maintenance shop was put together decades ago. So what still works and what should be upgraded?

Shift into new transmission service profits

Automatic transmission fluid service has been a hot topic for engineers, drivers and shops since the 1940s, today is no different. But, some key factors have changed.

5 Ways to Qualify Tire-Buying Customers

When a customer is in the market for new UTV tires, they come in with criteria that they are shopping for. As a dealer, learn how to market your tires by identifying your customer’s needs in order to help them make a purchase.

The application impact of last-mile delivery

Consumer expectations are pushing fleets to expand delivery services beyond their bread-and-butter applications. Vehicle choices and maintenance needs are just two of your major considerations when shoring up your service offerings, click the blue download button to get our whitepaper about how last-mile delivery will impact your operations even further.

The Complete Guide to Online Reviews

Online reviews are the modern day word-of-mouth. When your tire shop has real online reviews that are current and relevant, your business stands out. The Guide to Online Reviews includes information from Facebook, Google and Yelp on how to improve your online reviews the right way.

Bioremediation Parts Washer Economics

Bioremediation parts washers can benefit your shop by:
• Helping to reduce your shop’s EPA Waste Generator status to Small Quantity (SQG) or Conditionally Exempt Small Quantity (CESQG)